This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information. Our Privacy Policy: Rest assured, we NEVER give out or sell ANY personal information of ANY sort about ANY of our customers EVER. We only retain a record of our customers name, USPS tracking number, e-mail address (for opt-in Vacuum Bag Specials only) and item(s) ordered. Physical addresses and phone numbers are deleted after an order has been processed to insure the highest level of privacy and security. All correspondence and business transactions are kept strictly confidential at All times. You have our word on it. Security: Ordering vacuum cleaner parts on our online shopping cart is more secure than ordering by phone. The order you privately place with us is on an extremely secure server utilizing a 104-bit key plus the 24-bit IV (also called 128-bit encryption which is considered the best by The World Bank). Phone Orders: Since we as a society have been made increasingly aware of the possibility that phone lines and conversations are being monitored by others, we are discontinuing the taking of orders by phone. Our goal is to maximize the security of your credit card and personal information by not having it compromised in an un-secure telephone conversation. We hope that you will understand and appreciate our concern for your privacy and we sincerely apologize for any inconvenience that this may cause. Fax Orders & Questions to 1-503-961-0123 - 24 Hour Service