Shipping & Tracking

All vacuum cleaner part orders are shipped within 1 - 5 business days of receipt (Because of holidays or bad weather please allow 5 - 14 business days for delivery) Free Shipping on all orders subtotaling $59.95 & up! (Your subtotal is the price BEFORE the Shipping and Handling fee is added.) *Free Shipping Within Contiguous 48 United States Only! (we choose method)* Not to be combined with any other discounts.

TRACKING/PROOF OF DELIVERY: All of our shipments receive a unique FedEx Tracking Number or a US Postal Service Delivery Confirmation Number. This number verifies Weight, Proof of Shipment & Proof of Delivery of any order. But this does not guarantee that a shipment can't be damaged, lost or stolen after it has been delivered! So due diligence must be exercised when a shipment has been confirmed as delivered by this system. If this tracking system verifies delivery on a specific day and you personally did not receive it, please check IMMEDIATELY on that day with all family, friends, neighbors, workmates or employees about the shipment and date of delivery. They may have received it for you! If the package arrives damaged and/or missing contents, you must IMMEDIATELY file a claim with the carrier and us. But please be advised we cannot nor will not be held responsible if after an order has been confirmed as being delivered by this system, it gets damaged or disappears because of being left unattended to, forgotten about or misplaced for several days, weeks or months. FedEx nor USPS will not accept any claims filed under these circumstances. Visa, MasterCard, Discover Card, American Express and PayPal will not issue refunds to customers who's shipment has been confirmed as being delivered to the correct address by these USPS or FedEX systems.

*Shipping & handling fees are subject to change at any time If you are not sure what Type or Style of bag your vacuum uses, do not place an order! Please e-mail us first with the Make & Model Number to determine correct replacement parts. If you mistakenly order the wrong item and have not opened the package, please e-mail us with the exact Make & Model Number on your vacuum and we will gladly exchange it within 7 days of purchase for the correct product (additional shipping & handling charges will be incurred, even if your order qualified for free shipping). If we cannot provide an exchange item we will issue a refund minus a minimum 10% re-stocking fee on any approved returned merchandise.

REFUSED SHIPMENTS / UNAUTHORIZED RETURNS: There will be a 20% re-stocking fee plus a 20% Administrative Fee assessed on any refused shipments or unauthorized returns.

ADDRESSING: If you have both a physical address and a PO Box please use both addresses on your ship to information.
CHECK TO SEE IF YOU HAVE THE CORRECT ADDRESS INFORMATION for US POSTAL SERVICE DELIVERY BY USING THE
US Postal Service ADDRESS VERIFICATION System


If your order is returned to us marked "Undeliverable as Addressed" or "Insufficient Address" or "No Mail Receptacle" or "No City Delivery - Must Have PO Box Number" or the like, we will automatically refund your card or account for the items ordered but shipping and handling fees will be deducted off the refund even if your order qualified for Free Shipping. If you still want the products, you will need to place a new order with the proper address information for US Postal Service delivery.

****US Postal Service Delivery Confirmation**** ****Online Track & Confirm System****

Here is how it works... When our shipping Department packs and weighs an order they print up the Bar-coded Address Label and attach it to the package and then deliver it to the USPS that same day. Now at the moment the label is printed an electronic message is instantly sent to the US Postal Service online Track & Confirm system which will always report the following message:

+++++++++++++++++++++++++++++++++++ "Label/Receipt Number: 9101 0105 **** 7213 **** 93
Status: Electronic Shipping Info Received"

"The U.S. Postal Service was electronically notified by the shipper on (Jan 25, 2007) to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. Information, if available, is updated every evening. Please check again later." ++++++++++++++++++++++++++++++++++

When you see this message please don't panic and think that your order has not been shipped yet! It simply means that the package's bar-coded address label has not yet been physically scanned into the USPS Track & Confirm System. And there are times when it doesn't get scanned until the day it is actually delivered!

You must also realize that even though we ship your order usually within 24-48 hours, it may take the carrier (FedEx or USPS) anywhere from 3 to 15 "Business Days" to deliver the package because of distance, weather and or holidays. Shipments to Canada can take even longer because of having to go through Customs. This factor is beyond our control. So if you just can't wait that long to get your products, Please Don't Place an Order.

Phone 1-888-654-8886 Fax 1-503-961-0123

Phone Orders: We prefer doing all business and correspondence in writing. This has greatly reduced any mistakes or errors and is more secure. If you need to contact us please do so by using any of the following e-mail addresses:

Inquiry@VacuumBags.com

CustomerService@VacuumBags.com

Tracking@VacuumBags.com